PRIVACY POLICY
1. General
This Privacy Policy applies to all personal data (hereinafter the “personal data”) that we collect about you for the purposes of delivering the services we offer.
Following the European General Data Protection Regulation, personal data is information by which an individual may be personally identified, including names, email address, phone number or any other information that is defined as personal data, for example the IP address.
By providing personal data to us or by using the site, you agree to the terms of this Privacy Policy. If you do not accept the provisions of the policy, please do not use our site or transmit your personal data to us. In that case, however, you accept that you may not be unable to use some of the services and other benefits offered by FOODIZ.
2. Contact details of the data processing manager
FOODIZ CORP SRL (hereinafter, “FOODIZ”) having its registered office at Rue Dieudonné Lefèvre 17, 1020 Bruxelles and being registered at the Banque-Carrefour des Entreprises under registration number (BE) 0727.858.603, is responsible for processing the personal data that you provide directly on our site:https://www.foodiz.be/
3. Object of the Privacy Policy
FOODIZ is concerned about privacy issues and wants you to be familiar with how we collect, use and disclose information. This Privacy Policy describes our practices in connection with information that we collect.
4. What personal data do we gather, for what purposes, and on what legal basis?
4.1 The personal data we collect directly from you
We collect the personal data that you give us:
(i) via our Website, particularly when you use a contact form
We use your personal data (i.e. your surname, forenames, e-mail addresses, telephone numbers, language, the city and country in which you live, your company name, its sector and the countries in which it operates, along with your position in your company) so that we can get back to you by phone, email or other means, with the most relevant information possible. However, we will never send commercial mass emailing to data subjects that did not explicitly subscribe to that.
The legal basis of this processing is the consent of the data subject. By submitting your information in our contact form, you agree that you send your personal data to us and know that we will process these personal data in accordance with this Privacy Policy.
Usually, items of personal data with an asterisk against them are mandatory. If this information is not provided, we shall not be able to get back to you about your request.
(ii) via our Website, particularly when you create an account and become a Member
We use your personal data (i.e. your username, email address) in order to create an account and to manage our customer base after.
This processing is necessary for the good performance of the contract to which you are a party or in order to take steps preparing this type of contract.
When you become a member, we may also use your personal data for direct marketing purposes (providing you with specific information that you have requested through our website, providing more general information about FOODIZ’s offering, sending you invitations for events, send you e-mails, newsletter). We will do it because of the contract between us. In that case, the legal basis is our legitimate interest.
However, if the data subject will no longer want to receive this type of information, he can unsubscribe or change his preferences at any time.
(iii) via email when you want to become our “Brand Ambassador”
If you send us a resume or a job application by sending an email at hello@foodiz.be , we will use your personal data for recruitment-related purposes, which may include contacting you via email or phone.
The data processing is therefore necessary, to be able to take steps prior to the conclusion of a contract, and this in the legitimate interest of FOODIZ, namely the interest of being able to evaluate the candidate before making an offer job.
(iv) via email when you want to contact us
If you contact us by email to have some information about us, we use your personal data (i.e. your surname, forenames, e-mail addresses, telephone numbers, language, the city and country in which you live, your company name, its sector and the countries in which it operates, along with your position in your company) so that we can get back to you by phone, email or other means, with the most relevant information possible. However, we will never send commercial mass emailing to data subjects that did not explicitly subscribe to that.
The legal basis of this processing is the consent of the data subject.
FOODIZ shall process your personal data only to the extent necessary for the purposes for which it was collected.
4.2 The personal data we collect when you interact with the site
Our site uses “cookies”. When visiting it, you agree to accept cookies on your computer, tablet or smartphone. Then we passively collect information about you like your IP address, which pages you are visiting, your geolocalisation, the source of your traffic, etc.
It is through the use of cookies that we can offer you the best browsing experience on our site (for example, they help us remember your preferences when you visit the site, improve the user experience and the performance of our website).
We recommend that you view our “Cookie Policy”, which can be found on our website. This will give you more information on this type of technology and your related rights.
4.3 The personal data we collect from publicly available resources
Information we can find on publicly available sources of information like the public LinkedIn profile of the data subject, the website of the company/organization on behalf of which the data subject is making his request and any publicly available source of information on the world wide web. We may combine this type of information with the information you provide us yourself.
In doing so, our sales team may process this personal data for the execution of their justified interest: trying to contact that personal to present FOODIZ’s offerings.
Data subjects that processed this way, will never receive any direct marketing communication from FOODIZ. Any data subject has the right to know all personal data we hold about him/her, have it rectified and completed, or have it erased from our records.
5. How long do we keep your personal data for?
We keep your personal data for the period required to complete the activities for which it was gathered, but no longer than the limit stipulated by the applicable legislation.
If you are a member, we will keep your records for the duration of the contract between you or your company and us. If the contract is stopped, we will keep your records in our database for as long as legally required. You may request us to remove your personal data earlier. In that case, we will remove all personal data we have except the personal data we legally have to keep.
If you are not a member, we have to make decisions based on the information we receive. We will remove your record when we find out that the information in the record is no longer accurate and we are not able to rectify the errors. (For example, when we receive a “delivery failure” message on an e-mail.) We will also remove your record when you request us to do so. If we never hear anything from you or don't track any activity (website visits, clicks on e-mailings, personal contacts with our sales teams...) during a period of 5 years, your personal data will be removed.
If you are a job applicant, we will keep your resume and personal data in our system for 5 years starting the year following the year you applied for a job. You may request us to remove your personal data earlier.
6. Who can we send your personal data to?
In order to provide our services effectively, we may need to subcontract some tasks, in whole or in part, to technical subcontractors with whom we have entered into contracts (e.g. the subcontractors responsible for maintaining our infrastructure, IT security, hosting, marketing tools, and others).
So we may share personal data with third parties who perform data processing activities on our behalf.
FOODIZ requires its subcontractors to adhere to data protection legislation and to submit satisfactory guarantees on the implementation of appropriate technical and organizational measures. They are required to demonstrate that their processing system complies with current data protection legislation and that your rights are guaranteed.
We do not sell or in any way disclose to third parties the personal data that we gather about you.
However, if we have a legal obligation, or if a court ruling requires us to do so, we shall pass on your personal data to the extent necessary to comply with this law or court ruling.
7. Social networks
Under certain circumstances, our website and our apps will provide you with plug-ins for various social networks. If you choose to interact with social network sites such as Facebook, Pinterest, Instagram, LinkedIn, YouTube or Twitter (for example by setting up an account), your activity on our site or via our apps will also be accessible on that social network site. If you are logged onto one of these social network sites during your visit to any of our sites or apps, or if you interact with any of the social network plug-ins, the social network site may also add this information to your profile on that network, depending on your privacy protection settings. If you want to prevent this type of personal data transfer, please log off your social network site before logging on to any of our sites or apps, or change the app privacy protection settings, if possible. Please read these social networks’ own privacy protection policies for further details on the collection and transmission of personal data, on your rights, and on how you can achieve a satisfactory degree of privacy protection.
8. What rights do you have?
8.1 Right of access
You have the right to access, at any time, view your personal data free of charge by sending an e-mail tohello@foodiz.be or a letter to FOODIZ ’s registered office at Rue Dieudonné Lefèvre 17, 1020 Bruxelles.
8.2 Right of correction
You have the right to demand the correction, the completion or deletion of any personal data that is incorrect, inappropriate or no longer required by sending an e-mail tohello@foodiz.be or by sending a written request by post to FOODIZ’s registered office at Rue Dieudonné Lefèvre 17, 1020 Bruxelles. If you make such request, you will have to provide us with appropriate evidence of your identity.
Please note that you are at all times obliged to ensure that the personal data you send us is accurate.
8.3 Right to be forgotten
When you no longer want your personal data to be processed and you meet the conditions to invoke the right of deletion under data protection law, we shall delete your personal data from our database.
8.4 Right of portability
Where necessary, you also have the right to have your personal data transferred under the terms laid down in applicable data protection law.
8.5 Right of objection
You have the right to object to any use of your personal data for marketing purposes. You can exercise your right to object either via the automated procedures provided for that purpose in the e-mail sent to you or, failing that, by sending an e-mail to the following address:hello@foodiz.be
8.6 Right of restriction of processing
Finally, you have the right to require FOODIZ to restrict the processing of your personal data, as provided for in applicable data protection legislation.
9. Information regarding children
As a general rule, we do not intentionally gather personal information relating to children under 13 years of age. If we discover that we have inadvertently gathered information on children aged under 13 years of age, we shall take steps to delete the information as soon as possible, unless applicable law requires us to retain it.
When we know that a child is over 13 years of age but is considered to be a minor under applicable law, we shall obtain permission from the parents or guardian before using that child’s personal information.
10. Links to other websites and services
Our websites may contain links to third-party sites, and some of our services give you access to third-party services such as social networks.
We have no control over the way in which those sites and services process your personal information. We do not check these third-party sites and services, and we are not responsible for these third-party sites or services or their privacy protection practices. Please read the privacy statements on the third-party sites or services that you access via our sites or services.
11. Security
We have introduced appropriate technical and organisational security rules designed to avoid the destruction, loss, falsification, amendment, unauthorised access to or accidental disclosure of personal data to third parties, together with any unauthorised processing of the personal data.
However, you should be aware that, due to the open and unsecured character of Internet, FOODIZ cannot be responsible for the security of transmissions of your personal data over the internet.
12. Limitation of liability clause
FOODIZ’s liability shall be restricted to direct harm, to the exclusion of any indirect loss. FOODIZ can never be held liable for harm deemed to be indirect such as, without this list being exhaustive, loss of personal data, financial or commercial loss, loss of profits, increased general costs, or disruption of planning or scheduling.
Moreover, FOODIZ cannot be held liable for any harm arising from any unlawful manipulation of the personal data by third parties, such as personal data theft, introduction of viruses, hacking or any other IT malpractices.
We should also highlight the fact that links to our website may contain hypertext links and other references to other sites that we do not manage or control, to which these provisions do not apply. We are not responsible for the content of such websites or the offers, products or services that they contain.
13. What happens in the event of disputes?
If you think that we have failed in any of our legal and/or contractual obligations, please send us an e-mail tohello@foodiz.be . We shall do everything we can to follow it up as soon as possible.
All complaints, claims or grievances should be submitted to FOODIZ’s registered office.
If you are not satisfied with our response, you have the right to lodge a complaint with a supervisory authority.
14. Applicable law and competent courts
These provisions are to be governed, interpreted and fulfilled in accordance with the laws of Belgium. Belgian law alone shall apply in the event of disputes.
All disputes that cannot be settled amicably within a time limit of one month from their occurrence, unless this limit is extended by mutual agreement, may be brought by either party before the French language courts of Brussels. Those courts alone shall have jurisdiction.
15. Effective date
This policy was created and brought into force on 1st March 2020. We reserve the right to, entirely at our discretion, change or amend parts of this policy to add parts to it or to remove parts at any time. Please visit this Privacy Policy each time prior to submitting your personal data.